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Health on Mobile Phones – Challenges and Opportunities

Private hospitals in India use mobile phones to interact with existing customers to communicate information about appointments, health screenings, health camps, vaccinations etc. However, this is largely an urban phenomenon. Access to health information in rural India is virtually non existent, while some companies are trying to penetrate this market, most activities are in a nascent stage. More on this in Health on her finger tips.

No one communicates with local communities on health issues. Both Government and Private Health services use mass media such as newspapers and television to communicate with the general public on health issues – Example – dos and donts of Swine Flu, Swine Flu testing centres, symptoms etc. Mobile phones are not really regarded as a way of mass communication. At times the National Disaster Management society has used mobile phones to communicate with local communities, but this too has been very limited. …more